Contact TEIBAS

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Contacting TEIBAS about your benefits?

To contact TEIBAS, please have your Personal Identification Number (PIN) handy.

Be sure to include your PIN on all documents regarding your benefits, sent by mail or fax to TEIBAS. Please do not include your SIN or other private information in e-mails.


Hours of Operation:
7:30 a.m. to 4:30 p.m.
(Eastern Time)
Monday to Friday

Main Telephone:
416-637-6789 or
1-800-267-0602 (Canada & U.S.)


General E-mail:

110 Sheppard Avenue East,
Suite 705,
Toronto, Ontario M2N 6Y8

110 Sheppard Avenue East is located off Kenneth Avenue, two blocks east of Yonge

The closest parking lot is behind 110 Sheppard Ave East

Public Transit:
TEIBAS is two blocks east from Sheppard Station